Terms & Conditions

By accessing or using our website, you agree to comply with these Terms & Conditions. If you do not agree, please refrain from using our services.

1. Scope & Acceptance

  • These Terms apply to all visitors ("you") of the Fuzzy Peach Private Limited website.

  • We reserve the right to modify or update these Terms at any time; continued use of the site implies your acceptance of the changes.

2. Use of Website

  • Access to our website is granted for personal, non-commercial use only.

  • You must be at least 18 years old or have parental/guardian consent to use this site.

  • You are responsible for maintaining the confidentiality of your account credentials, and any activity on your account will be considered your responsibility.

3. Product Information & Pricing

  • We strive for accuracy in product descriptions and pricing, but errors may occur.

  • If inaccurate information leads to an order, we may cancel it at our discretion—especially before the product is shipped or delivered.

  • Prices are in INR and include applicable taxes.

4. Order Processing & Payment

  • Orders are processed via Shopify, GoKwik, and Shiprocket.

  • Accepted payment methods: Credit/Debit Cards, Net Banking, UPI, Wallets, etc. (as available at checkout).

  • Full payment details (e.g., card numbers, CVV) are securely handled by our payment providers and are not stored by us.

5. Shipping & Delivery

  • Please refer to our Shipping Policy for delivery timelines, charges, and procedures.

  • We are not liable for delays caused by external factors beyond our control (e.g., weather, customs).

6. Returns, Refunds & Cancellations

  • Please refer to our separate Returns and Cancellation Policy for your rights and process details.

7. Intellectual Property

  • All website content (logos, text, images, etc.) is owned by Fuzzy Peach and protected under applicable IP laws.

  • You may not reproduce, distribute, or create derivatives of our content without written permission.

8. Third-Party Links

  • Our site may contain links to external platforms or services.

  • We aren't responsible for the content or privacy practices of external sites. Please review their policies before engaging.

9. Disclaimer & Limitation of Liability

  • The website is provided "as is" with no warranties, expressed or implied.

  • We are not liable for damages arising from your use of the site, including product suitability issues, system failures, or lost data.

10. Indemnification

  • You agree to indemnify Fuzzy Peach against any losses or liabilities arising from your violation of these Terms or misuse of the website.

11. Governing Law & Dispute Resolution

  • These Terms are governed by the laws of India.

  • Any disputes will be resolved through arbitration in [Your City], following the Arbitration and Conciliation Act 1996.

  • You consent to receive all legal communication electronically.

12. Contact Us

For questions or clarifications about these Terms, email us at hello@leoandpetra.com.